Spa Etiquette

In order to maintain our relaxing and quiet atmosphere, we kindly ask you to keep a soft tone of voice and respect other guests' right to privacy and tranquility.

Children over 16 years old are welcome to enjoy the SPA facilities if a parent accompanies them. Children up to 15 y.o. are not allowed to use Spa services, for safety reasons. Children can access the swimming pool, please contact the Spa for a time slot.

Booking a Treatment

Our SPA team will be happy to guide you through our wide range of treatments and help you choosing the most suitable for your specific needs.

We advise to book your treatments in advance, in order to ensure your preferred time and service are available. You can contact us from your Hotel room, please dial 621.

Cancellation Policy
If you need to cancel or modify a treatment, please call us at least 24 hours in advance. Any cancellation with less than 24 hours' notice will result in the full charge of the scheduled treatment.


We kindly invite you to arrive in advance in order to fully enjoy the exclusive services available in our SPA, like Turkish bath, Finnish sauna, bio-sauna, hydrojets and heated swimming pool with infusions corner. We also advise to reach/contact the SPA desk 10 minutes before the scheduled treatment, in order to have time to prepare for your treatment, using the bathrobe and slippers you will find in your Hotel room. Being late will mean taking away precious minutes of your treatment, since each session will be finished exactly at the scheduled time, in respect to the next customers.

Guests are requested to wear a bathing suit and/or a bathrobe in common areas of the Spa. For your comfort, bathrobes, towels, slippers and amenities will be provided upon request by our SPA team.

Health Conditions
We kindly request you to inform us of any health condition, allergy or injury, which could affect your service, when making your SPA reservation.


Let our SPA team guide you in selecting the treatment that will best suit you in this very special moment of your life